Returns, Exchanges & Refunds

Your items can be returned within 30 days of your delivery date for a refund or exchange. Your items can be returned within 60 days of your delivery date for a Store Credit or an exchange*. All products returned need to be in original packaging unwashed and unworn. NOTE: EVERYDAY Sleeves cannot be returned for a refund due to material stretching to size.

1. You will need your email address that you used for your order.

2. Click here to Log into your account.

3. Select your order and select return items.

4. You can pick which items you want to return and the reason why.

5. Wait for your return request to be approved.

Yes, you are welcome to drop by the warehouse to complete your exchange. As long as you have your order number that we can confirm.

SParms Cricket HQ

26/12-20 Lawrence Drive, Nerang, 4211, QLD, Australia

If any product you have received is damaged or faulty, send us an email at with your order number along with photos of the fault/ damage so we can sort it.

Sometimes packing errors can happen, not to worry! Send our friendly team an email at and will send a postage label and the correct items ASAP.

Get in touch

If there is something else you need help with. Please don't hesitate to contact us.